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Gloved hand closing the shut-off valve on a burst frozen pipe in Asheville, NC

Emergency Plumbing

Water Where It Shouldn't Be? Call Us 24/7

Frozen pipe, dead water heater or a sewer backup at midnight? Geek Plumbing Services is available 24/7 at (828) 344-5244.

Emergency Plumbing Services

First things first: if water is pouring out somewhere, shut off the main water valve, then call (828) 344-5244. Geek Plumbing Services is your 24/7 emergency plumber in Asheville, NC, for the moments when plumbing won't wait for Monday morning. Frozen and burst pipes, a water heater that gave out, a sewer backup or a drain that's flooding the floor: call or text day or night, and we'll talk you through what to do next while we get moving. Most of our calls come from homes, so emergency service is simply part of our everyday residential plumbing work.

Emergencies We Handle, Day or Night

  • Smell Gas?

    Get everyone outside first, then call your gas utility or 911 from there. Once it's safe, we're licensed to repair gas lines.

Frozen & Burst Pipes in Western North Carolina

Mountain winters are rough on plumbing. When the temperature drops hard, pipes in crawl spaces, along exterior walls and in unheated garages freeze first, and water expands as it turns to ice. That pressure is what splits a pipe. The sneaky part is that a cracked pipe often doesn't leak until it thaws, so the flood tends to show up the morning after the cold snap, not during it.

If a faucet only gives you a trickle on a frigid morning, a frozen pipe is the likely culprit. Leave that faucet open, open the cabinet doors under nearby sinks so warm air can reach the pipes, and never use an open flame to thaw anything. With frozen pipes, a plumber's first job is finding the ice. The second is checking for cracks before the water goes back on. See water? Shut off the main and call (828) 344-5244 for burst pipe repair. Homes on a private well have one more spot to watch: the exposed piping around the well equipment, which our well services cover.

Geek tip: find your main shut-off valve now, before you need it. In many homes around here it's in the crawl space or basement where the water line comes in. On a well, look near the pressure tank. Tag it so anyone in the house can find it fast.

Flashlight on a leaking copper pipe joint in a crawl space in Asheville, NC

How a Call to Our Emergency Plumber Works

  1. 1

    Shut off the water if you can, then call or text (828) 344-5244. Tell us what you're seeing and where it's happening.

  2. 2

    We talk it through with you, including what to do in the meantime, and get a plumber headed your way.

  3. 3

    On site, we find the cause, explain your options in plain English and fix the problem.

Emergency Plumbing FAQ

Still have questions? Call us at (828) 344-5244 or browse our full plumbing FAQ.

What counts as a plumbing emergency?

If water is going where it shouldn't and you can't stop it, that's an emergency. So is sewage backing up, no water at all or a water heater that's leaking. A dripping faucet or a slow drain can usually wait for a regular appointment. Not sure? Ask us. We'll be honest about whether it can wait.

What should I do before the plumber arrives?

Shut off the main water valve (or the small valve under the fixture), switch a leaking water heater off at the breaker or its gas control, move valuables out of the way and stay out of standing water near outlets. Then snap a few photos for your insurance company.

My pipes froze. What now?

Open the faucet that pipe feeds so melting water has somewhere to go, then warm the area gently with a hair dryer or a space heater kept at a safe distance. No torches. If the pipe has already split, shut off the main and call us. Once things thaw, a whole home plumbing inspection is a smart way to find other pipes at risk before next winter.

Do you handle sewer backups in the middle of the night?

Yes. We're a true 24-hour plumber, and a backup is an emergency any time. Stop using water in the house (every flush and every shower adds to it), keep people and pets away from the mess and call (828) 344-5244.

Do you handle emergencies for businesses too?

Yes. The same 24/7 number covers offices, shops and rental properties. Our commercial plumbing page has more on how we work with businesses.

Why Choose Us

Why Choose Geek Plumbing Services

  • Women-Owned & Operated

    A locally owned, women-run plumbing team that treats your home the way we'd want ours treated.

  • Licensed & Insured

    A licensed plumber who's insured too, from the first visit to the final fix.

  • Honest Answers

    You'll hear what broke and what it takes to fix it, in plain English, before any work starts.

  • Fast Turnaround

    Quick replies, and we don't let a job drag on.

  • Budget-Fit Materials

    Tell us your budget and we'll pick materials that fit it.

  • Limited Lifetime Workmanship Warranty

    If we made the mistake on the install, it's ours to fix for as long as you own and live in your home.

Plumbing Emergency? Call Us Now

Don't wait it out. Call Geek Plumbing Services at (828) 344-5244, day or night, for emergency plumbing in Asheville and nearby towns like Hendersonville, Weaverville, Arden, West Asheville and Canton. If it can wait until morning, request a Free Estimate instead and we'll get back to you.